Our return and refund policy is designed to offer clear and fair guidelines for all consumers.
Products with customized prints:
Due to the personalized nature of these items, returns are not accepted once the design has entered production. This is because these products are specifically created with your unique logo or design, making them unsellable to others.
Standard products without prints:
- We gladly accept returns of standard products without any customizations within 14 days of delivery. A full refund will be issued for the product cost itself.
- Please note that the buyer is responsible for covering the return shipping costs and any other associated fees.
Return Conditions:
- Returned items must be in their original condition and packaging, just as they were received.
- Please include the original receipt with your return package for accurate processing.
Additional notes:
- We encourage you to carefully review the product descriptions and size charts before placing an order to ensure a good fit.
- If you have any questions or concerns about our return and refund policy, please don’t hesitate to contact our customer service team.